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HELP DESK

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Canvas and LAVC Virtual Valley Help

This Help page provides 24/7 assistance to meet your Virtual Valley needs.

Canvas Phone Help Hotline: (844) 303-5595
Monday - Thursday, 5pm - 8am
Friday, Saturday, and Sunday - 24 hours

Virtual Valley Help Desk
Phone: (818) 778-5834
Email: virtualvalleyhelp@lavc.edu
Monday - Thursday, 12pm - 6pm

How to Log In to Your Canvas Class

The following information covers the steps you need to follow in order to log in to Canvas and view your class page.

  1. Visit the Canvas login page.
  2. Know your User ID and Password. (Show me.)
  3. Enter your LoginID / UserID, followed by the password.
  4. Click on the button labeled “Log In”.
  5. View a one-page .pdf for additional assistance.
Tell me my User ID and Password
First Name
Last Name
LAVC Student ID #
Date Of Birth
Month
Day

Canvas Will not Let Me Log In

There are three common reasons for not being able to login to Canvas. If after you try these solutions if still unable to login please contact the Help Desk number to the right, or the Canvas Help Hotline above.

  1. Incorrect User ID and password. (Show me.)
  2. It may be too soon for your account to be ready.
  3. A hold could be placed on your record for either financial or academic reasons. (Show me.)

Meet your help desk host, Israel Ortiz! Click on the picture above.

Virtual Valley Help Desk

Phone:
818.778.5834

Location:
Library and Academic Resource Center (LARC) Room 232

The Virtual Valley Help Desk will be closed from July 16th to August 22nd.

Fall Hours:
Monday - Thursday:
10:00 a.m. - 6:00 p.m.
Friday:
11:00 a.m. - 5:00 p.m.
Saturday, Sunday, and Holidays:
Closed


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